REMEMBER: payments may take up to 48 hours to reflect on account. Please take this into consideration when making a payment online. Accounts may still have penalties applied if not posted to account in time. Services may still be disconnected if not posted in time. Services that are disconnected will have to pay the reconnect fee IN PERSON at the office before services can be restored.

 With the new AMI (radio read) meters we are able to detect leaks within a 24-hour time frame. Please help us update your account by filling out a form with the most current and up to date information so that we may contact you sooner. Forms to update account can be found at or be filled out at Mount Vernon City Hall

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